![]() Follow these steps to apply this solution:Ģ: Click on the “View All” button in the window appeared.ģ: You will find a trouble shooter for Windows Media Player Library and Settings.Ĥ: Click on this troubleshooter to run it. This is one of the simplest methods for solving the problem of crashes in Windows media Player. Here are 3 quick and easy ways through which you can repair your Windows Media Player very quickly: Solution 1: Windows inbuilt troubleshooter These reasons behind Windows Media Player crash can occur in almost any version. The issue can also be related to network streaming settings which may hinder audio/video streaming.ģ. There might be some problem with the set up of the player.Ģ. Some of the reasons behind Windows Media Player crash include:ġ. You will have to closely analyze the error in the Application log before progressing to find a solution for your crash. However there can be several other reasons behind the crashes too. The above case was related to the DRM cache error. It is necessary for you to determine the actual reason behind the crashes because then only you will be able to find a solution for it. There can be a number of reasons behind Windows Media Player crashes. Step 3 Start the windows media player again and you are done. You can either create a backup for these files or delete them. Step 2 When you open the DRM cache, you will find a few files in it. To find the DRM cache file, open your c drive -> programData -> Microsoft -> Windows -> DRM cache. This directory is usually hidden away from the users. However if you are not that lucky, you will have to go through the following steps: If you are lucky enough to have a backup of your licenses in the media player, you can easily retrieve them and build your DRM cache again. When you clear this cache, the cache is automatically created on next start up but the problem arises because you have to re-acquire the licenses. The only solution to this problem is to rebuild the DRM (digital rights management) cache. If you are thinking that re-installing the media player will solve the issue, then you are completely mistaken as the error is not associated with the media player. The digital rights management cache can become corrupt due to a number of reasons like changing of hardware. This key corresponds to the digital rights management and if the cache is corrupt, you will never be able to load the Windows Media Player. If you try to explore the application log for errors, you will quickly find that the problem persists with a key called Indiv01_64.key. The version of the Windows Media Player was also not responsible as this problem was found in versions 11, 12 and many others. This error message was seen on Windows 7 but after some exploring we found that this error message could appear on almost every Windows operating system including Vista, XP and 8. But no matter how hard we tried, the Windows Media Player would just not respond. Windows Media Player Crashes You Might EncounterĪs soon as you open your Windows Media Player to play your audio/video files, it crashes immediately with the error message “Windows Media Player has stopped working.” Initially we thought that the problem is temporary and the player will work fine if we open it from other source. Windows Media Player Crashes You Might Encounter We are going to explore a very similar case here: Several cases have been reported till date about the unwanted crashes of this highly popular music player. But no matter how popular this software is Windows Media Player is not completely bug free. Windows Media Player is quite popular among people from all over the world. ![]()
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